Covid-19 Updates



As per the NSW Government Orders masks are optional for all people aged 12 years or over entering Alstonville Medical Centre.

Children under 12 are exempt but are encouraged to wear masks where practicable.

Masks should not be worn by toddlers under 2 years of age and babies, as they are a choking risk.

Wearing a mask helps to reduce community transmission of Covid-19. It also helps reduce transmission of other respiratory illnesses and we thank you for your understanding and for helping us all stay safe.


Patients who have symptoms of respiratory or gastrointestinal illness

If you have cold/flu symptoms or gastrointestinal symptoms including cough, fever, sore throat, blocked or runny nose, nausea, vomiting or diarrhoea, please notify our receptionist when booking your appointment and you may be offered a telephone appointment. If you are required to attend the surgery, you will be asked to wait outside on arrival and wear a mask into the surgery when called in for your appointment.

Please follow the NSW health guidelines regarding getting testing for Covid-19 if you develop any cold or flu or gastrointestinal symptoms.



We are now only doing Telehealth consultations if you are COVID positive. In order to be eligible for a Telehealth appointment you must have had a face-to-face appointment with one of our doctors within the last 12 months unless any of the following applies to you:

  • ˙ children under the age of 12 months;
  • ˙ people who are homeless;
  • ˙ patients receiving an urgent after-hours service;
  • ˙ patients subject to Covid-19 public health orders requiring isolation or quarantine;
  • ˙ patients accessing specific MBS items for: blood borne viruses, sexual or reproductive health consultations; pregnancy counselling services; nicotine and smoking cessation;
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