Covid-19 Updates



As per the NSW Government Orders masks are mandatory for all people aged 12 years or over entering Alstonville Medical Centre.

Children under 12 are exempt but are encouraged to wear masks where practicable.

Masks should not be worn by toddlers under 2 years of age and babies, as they are a choking risk.

Wearing a mask helps to reduce community transmission of Covid -19. It also helps reduce transmission of other respiratory illnesses and we thank you for your understanding and for helping us all stay safe.


QR code

We continue to encourage all people entering Alstonville Medical Centre to scan in with the QR code located at reception. If you are attending a Covid -19 vaccination clinic at the RSL hall, next door to the medical centre, you are also encouraged to check in via the QR code. If you are unable to scan in and you are not accompanied by someone who can, please fill out the book at the front desk.


Patients who have symptoms of respiratory or gastrointestinal illness

If you have cold/flu symptoms or gastrointestinal symptoms including cough, fever, sore throat, blocked or runny dose, nausea, vomiting or diarrhoea, please notify our receptionist when booking your appointment and a Telehealth appointment will be booked with your doctor. If your doctor decides you need to be seen at the clinic you will be given instructions on how and where this will happen.

Please follow the NSW health guidelines regarding getting testing for Covid -19 if you develop any cold or flu or gastrointestinal symptoms.


Covid -19 vaccinations

We are continuing our Covid-19 vaccination programs. Anyone aged 5 and over is now eligible to receive a vaccination. Please call reception on 02 6628 3101 to book in for a COVID vaccine. See the COVID vaccination information section for more details.



Due to the high numbers of COVID infections in the community, we encourage all patients to book a Telehealth appointment if you feel this is adequate to address your needs. In order to be eligible for a Telehealth appointment you must have had a face-to-face appointment with one of our doctors within the last 12 months unless any of the following applies to you:

  • ˙ children under the age of 12 months;
  • ˙ people who are homeless;
  • ˙ patients receiving an urgent after-hours service;
  • ˙ patients subject to Covid-19 public health orders requiring isolation or quarantine;
  • ˙ patients accessing specific MBS items for: blood borne viruses, sexual or reproductive health consultations; pregnancy counselling services; nicotine and smoking cessation;
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