The international COVID-19 situation is evolving rapidly. At Alstonville Medical Centre we are taking action to protect our all our patients, particularly our elderly and medically at-risk patients, as well as managing our patients who are possibly at risk of having COVID-19.

If you have:

  • – returned from travelling overseas in the past 14 days
  • – had contact with someone who is a confirmed case of COVID-19/coronavirus
  • – a fever, or respiratory symptoms such as sore throat, cough, shortness of breath

PLEASE DO NOT ENTER THE PRACTICE
PLEASE PHONE RECEPTION
PH (02) 6628 3101

Currently we are asking all our patients a few standard questions to assess your risk of having COVID-19.

If there is a risk that you may have COVID-19 we cannot see you in the main part of the clinic. One of our doctors will speak to you on the phone and decide how best to proceed.

We are encouraging Telehealth appointments (appointments over the phone). All patients are now eligible for these appointments and we can do GP Management Plans and Mental Health Care Plans this way too. Telehealth appointments are bulk billed.

See our news section for information about the flu clinic.

COVID-19/flu clinics are established at:

  • – Lismore Base Hospital
  • – The Tweed Hospital

The purpose of these clinics is for people who have respiratory symptoms or fever and who are at risk of COVID-19, for example because they were in contact with a COVID-19 case or have returned from overseas in the 14 days before onset of symptoms.

The clinics are open from 9am to 7pm seven days a week at this stage. People do not need to call ahead to attend these clinics, but if attending an Emergency Department outside these hours, or attending your GP, please phone ahead.

We recommend you look at the Department of Health website ( www.health.gov.au ) or the NSW Health Department website ( www.health.nsw.gov.au ) for up to date information about COVID-19 and the emerging situation.

GP’s Can is also a great website for information about COVID-19.

Please stay safe and help us keep our community well.

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